FAQ

FREQUENTLY ASKED QUESTIONS

 

Does the photo correspond to the cowhide that I will
receive?
Yes, all cowhides in out website are unique. We take a picture of each one. You will get the exact cowhide that you ordered. 

 

How long does it take for me to receive my Product?

To receive your products it usually takes 5 to 12 business
days to deliver everything to your doorstep.

 

What is shipping cost?
Shipping is absolutely free Canada wide, no hidden
charges guaranteed. It is sent with Canada Post. The site will add only the tax.


Which size should I order?
The sizes are measured in inch x inch in every product, So
please carefully view the size chart before ordering.


Can i exchange the product i received?
You are eligible for an exchange if it meets the
specifications in the exchange policy. If you think you need more information or photos to choose the right product, do not hesitate to contact us before placing your order, we will provide you with the additional information you need.


How should I contact you?
You can contact by using the contact us page; we will
get back to you ASAP.


Will my items come in one package?
Yes, if you had ordered more than 1 product at the same
day then it will arrive in a single package.